We can ship our shoes to the following countries:United States, Canada, United Kingdom, Australia, New Zealand, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Austria, Belgium, Bulgaria, Croatia, France, Georgia, Germany, Greece, Iceland, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Norway, Poland, Romania, Spain, Sweden, Switzerland, Turkey, Israel, Costa Rica
Delivery Time: The delivery time consists of the processing time and the shipping time.
Processing Time: During regular seasons, the processing time typically ranges from 7 to 10 business days. However, please note that during holiday seasons, the processing time may be longer.
Shipping Time: The shipping time varies depending on the location. Please refer to the estimates provided below:
United States: 1-2 weeks
Canada, Europe: 2-3 weeks
Australia, New Zealand: 2-3 weeks
Mexico, Central America, South America: 2-3 weeks.
Please keep in mind that these are estimated delivery times and actual delivery may vary depending on various factors such as customs clearance, unforeseen delays, and local postal services. We strive to ensure that your order reaches you as quickly as possible and appreciate your patience in case of any delays.
If you have any further questions or concerns regarding shipping, please feel free to contact our customer support team. We are here to assist you.
Please be reminded that Our policy lasts 7 days from the date that you receive your product from us. If 7 days have gone by since the delivery of your purchase, we can't offer you a refund or exchange, unfortunately. We stand behind the quality of our products and guarantee our workmanship. Any defects or errors on our part will result in a replacement at no charge.
Due to all our products are made-to-order so we typically do not accept returns or exchanges due to user errors such as incorrect selection of sizes, designs, colors, etc.
Please be informed that our products are customized and manufactured under market demand; thus, they are not always available items. Also, advertised images may be slightly different from the actual item in terms of color due to the lighting during photo shooting or the monitor's display. Hence, please allow the 20% difference between the advertised images and the actual item you received.
